As value gaps emerge during the course of an IT-BPO relationship (and they will), it is important for companies to do a periodic audit to ensure that the relationship continues to be equitably beneficial and that expectations and service provided are in tandem with the dynamic technology and solutions landscape.
Read this strategy brief to learn about the tremendous value that can be mined through the renegotiation, restructuring, and renewal of your IT contracts, as well as:
- The short- and long-term benefits of a contract health check
- The Wavestone framework for an effective contract health check
- Findings and insights from two of Wavestone’s recent contract health check engagements
Do you struggle with high costs, little to no flexibility, and poor performance of your outsourcing contracts?
Wavestone offers a proven contract health check framework that can help you maximize the value of your outsourcing relationships by as much as 40% or more.