When it comes time to renew your IT outsourcing agreement, the wrong choice could mean extending a sub-par relationship, poor performing contracts, and closing the door to any step change improvements in technology and service delivery for years to come. How can you avoid the pitfalls of the renewal process?
In this brief, you will learn about five key strategy tips to consider when undertaking an IT outsourcing contract renewal that will help you:
- Navigate your service contract renewal with a strategic mindset
- Avoid falling into a value leakage trap while laying the foundation for lasting change
- Develop a mutually beneficial IT managed services relationship that adapts to your company’s changing business environment and evolves with innovations in technology