Optimizing IT is the first step to freeing up investment for transformation, breaking the logjam of process inefficiency, releasing the anchor of technical debt, eliminating wasted technology spend, and catalyzing an effort of culture change. But where should healthcare IT leaders focus their time and effort on? Here are my top five picks.
Modernizing legacy infrastructure environments
In most cases, the cloud is the most cost-effective and efficient way to modernize infrastructure, and so IT leaders should consider moving as much as they can to the cloud—whether it’s a network or a data center. But more than that, they need to think about modernizing the delivery of services as that is what will matter most to the business. Focus on creating new delivery models that will improve cost transparency and competitiveness with cloud providers.
Rationalizing your portfolio of apps
Applications drive infrastructure, so rationalizing your portfolio goes hand-in-hand with modernization. The more apps are modernized, the more infrastructure can be modernized as well. But first, IT leaders will need to implement effective governance to help bring the right stakeholders together to make hard decisions and execute them.
Improving team effectiveness
Work is always going to change, people are going to grow, and new technologies will present new challenges and opportunities. But shaping how the team operates will be the single most important thing can you do as a leader. Consider establishing an agile academy to help the team combine agile and lean practices in your organization. Strive to become a service-based organization and live the principles and practices of IT service management.
Recruiting new thinkers while developing internal leaders
Consider bringing in experienced IT transformation professionals to lead an academy to develop your internal leaders and contributors. These professionals should have been down the IT transformation road, seen the changes that need to occur, and have a roadmap in their hands. Strive to train your people and give them the tools to be masters of their craft.
Vendor management is a big part of running IT so improving the organization’s ability to manage strategic partners will have a significant effect. Focus on getting or developing the skills the team needs to manage vendors, manage relationships, structure contracts. The team should also focus on adopting best practices from other industries that healthcare has been slow to adopt such as outsourcing and cloud. For example, cloud will require organizations to develop cloud brokering skills and capabilities so that they can move their workloads to and from the cloud. And IT could act as a cloud broker for the organization.
Download our new strategy brief, Why Most DevOps Programs Fail (and How to Make Sure Yours Won’t) and find out how to increase the speed and efficiency of IT service delivery.
4 Strategic Mistakes to Avoid When Defining Service Level Management Processes
Jun 01, 2023
Strategic errors made when defining service levels can have a detrimental, cascading effect on service level operational performance - leading to additional costs and service delays. Here are 4 strategic errors to avoid when defining service levels and instituting the SLM processes to govern them.
Optimizing the 3 Stages of Your Cloud Software Development Lifecycle
May 25, 2023
Your Cloud Optimization Strategy requires seamless coordination between optimization levers throughout the SDLC to produce and maintain effective cloud solutions. Discover best practices and improvement opportunities for each lever, where they fit in the SDLC, and how to synergize them effectively.
Have a Question? Just Ask
Whether you're looking for practical advice or just plain curious, our experienced principals are here to help. Check back weekly as we publish the most interesting questions and answers right here.