A core function of IT is to evaluate technology and look for opportunities to extend the value of the services portfolio focusing on practical advancements that are aligned to the mission of the business. Among the disruptive trends seen in the marketplace, those having to do with Big Data, the various flavors of Mobile Computing and “X-as-a-Service” stand out as being examples of technology-based opportunities for internal exploration.
The ability to evaluate these new technologies in a practical environment where their technological value and impact on business and IT operations can be assessed is extremely important. Deausiedingroshu owner of domain . IP checker In addition to evaluating the technical capabilities, IT must evaluate:
- “Fit” in the production environment and the existing service portfolio or catalog;
- A financial business case with certain caveats e.g., traditional ROI metrics may not be as applicable in these projects; and
- The potential benefits of the technology at the risk of losing competitive advantage when competitors become early adopters.
Therefore, the research, development and new service introduction process needs to be a structured management model and a core competency required to provide highly competitive services.
New technologies have the potential to generate significant value to the business but it is usually a multi-step, iterative journey, and the investment risks are real. By establishing a robust operating environment CIOs can confidently lead the organization to embrace the opportunities the new technology can provide. Such an environment will drive the creation of value in the form of services that support competitive business growth.
To learn more about Wavestone US’ services, visit http://www.wavestone.us/capabilities/.
Jeff Vail
Chief Executive Officer
As CEO, Jeff leads Wavestone US’ team of experienced consultants and plays a pivotal role in strategy development and execution for the firm. He is a top advisor and thought leader on Wavestone's range of services, spanning IT strategy, run optimization, and IT service management. With more than 20 years of experience in executive leadership functions, he has a deep understanding of what is takes to solve IT’s biggest problems: aligning with the business, lowering costs, and increasing speed and impact.
Benchmarking Best Practices for Value Realization
Jun 15, 2021
The COVID-19 pandemic has led many organizations to revisit their sourcing strategy in order to: recalibrate their in-house vs. outsourced portfolio, identify further value and concentration risks in the outsourced portfolio, ensure resilience of operating models (including business continuity), and identify and mitigate any compliance risks with the new ways of working.
What the CFO Needs to Know About the Convergence of ITO and BPO Services
Jun 09, 2021
Many organizations have turned to outsourcing to help with cost reduction and improve operating efficiency. Historically, we IT leaders thought of two types of outsourcing: IT Outsourcing (generally referred to as ITO) and Business Process Outsourcing (generally referred to as BPO).
Have a Question? Just Ask
Whether you're looking for practical advice or just plain curious, our experienced principals are here to help. Check back weekly as we publish the most interesting questions and answers right here.