The pandemic has given impetus for us to finally rethink the way we do business and change how we define work and the workplace. All the effort put in thus far to maintain operations and facilitate remote working is just a start. Leaders must now keep the momentum going and continue their stride in digital workplace transformation to pave the way for future business needs and resilience.

To ensure a successful digital workplace transformation, there are three critical pillars upon which every IT leader should focus:

  • Establish technological foundations: ensure digital future preparedness
  • Enable digital change: improve employee experience and boost digital dexterity
  • Empower the organization: create an agile organization centered on customers and the business

In this strategy brief, we cover the critical priorities, trends, and considerations for each of these three pillars to help you plot the path toward your organization’s future of work.